The challenge facing modern retailers isn't choosing between physical stores and digital channels, it's making them work together intelligently. At an exclusive business luncheon hosted by Tictag and BeLive at Manhattan Hotel Jakarta, more than 50 retail and eCommerce leaders gathered to explore exactly how that integration happens in practice.
Representatives from industry giants, including Paragon Corp and MAP, alongside digital transformation executives from across Indonesia and Southeast Asia, came together for more than networking. They came to witness how agentic AI, systems that can observe, decide, and act autonomously are bridging the gap between what happens on the shelf and what converts online.